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Thalgo USA

Immerse Yourself in a World of Marine Beauty

Shipping And Returns

Shipping Details

Free Shipping when you spend $25 (Retail customers only.)

All U.S. orders of $25 or more (after any discounts have been applied) ship FREE. Any U.S. order less than $25 (excluding taxes) will incur a standard shipping charge.

• Free shipping applies only to orders placed by retail customers.

• Orders are shipped and delivered on business days only.

• A shipping confirmation is emailed to you when your order ships.

• Please allow up to 7 business days from the date of shipment for delivery.

 

Expedited Shipping

 

• Charges will be incurred when requesting expedited shipping (anything other standard ground).

• Orders requesting expedited shipping placed by 12:00 PM EST will ship the same business day.

• Orders requesting expedited shipping placed after 12:00 PM EST will ship the following business day.

  

Return Policy 

 

• All products must be at least 75% full.

• All products must be returned within 15 days of the shipment date.

• Return shipping fees will not be refunded.

• Please include your receipt in your parcel.

• Please send your parcel via a trackable method to ensure that your return is received by Thalgo.

• Refunds are credited back to customer as store credit only

Thalgo America
15461 SW 12th St
Suite 104
Sunrise, FL 33326-1996

Damages

• Any damages must be reported to the shipping carrier within 24 hours. Thalgo is not responsible for goods after delivery to carrier. Orders will be insured upon client's request.

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